Provided that the products are still in their original packaging and that they have not been worn or soiled, chipped, damaged or even cleaned, the buyer has a legal right of withdrawal for a period of 15 days to count from delivery. This period is increased to 30 days at LESSisRARE. However you must notify us of your return or exchange decision within 14 days of receiving the product, you still have 15 days to return it to us.
If LESSisRARE receives a returned package and damaged product, we will return it to you.
Please note that the jewelry rings are only exchangeable (for a different size) and non-refundable and that some of our products (when they are personalized or custom made for you) are neither refundable nor exchangeable. These details are indicated on each product sheet.
The return is simple, send us an email or call the customer service of LESSisRARE indicating the product to be returned and the order number. Please also specify the reason for the return if possible. We will then give you a return number which you will indicate in your return package. You can use the carrier of your choice but your shipment must include traceability.
In the event that the article exchanged is at a price lower than the original article, LESSISRARE will establish a credit of a maximum duration of 1 year. The return postage of the item exchanged is the responsibility of LESSisRARE.