Provided that the products are always in their original packaging and that they have not been worn or soiled, chipped, damaged or even cleaned, the buyer has a legal right of retraction of seven days to to count the delivery. This time is increased to 30 days at LESSisRARE. However you must notify us of your return or exchange decision within 14 days after receipt of the product, you still have 15 days to return it to us.
If LESSisRARE receives a package and a damaged product in return, LESSISRARE will return it to the buyer.
Note that jewelry rings are only exchangeable (for a different size) and non-refundable and that some of our products (when customized) are NOT refundable nor exchangeable. These mentions are indicated on each product sheet.
For any return, the buyer must send an email to LESSisRARE customer service by clicking on the contact tab at the bottom of each page indicating the product to return, the order number and the mention: refund or exchange. Please also specify the reason for the return. We will then send you a return number that you will indicate in your return package. You can use the carrier of your choice but your shipment must include a traceability and a delivery against signature.
In the event that the article exchanged is at a price lower than the original article, LESSISRARE will establish a credit of a maximum duration of 1 year. The return postage of the item exchanged is the responsibility of LESSisRARE.